TENIOS Blog

In this blog you find the latest news about Cloud Communications and more.

TENIOS Call-Back Manager - Reduce waiting time for callers while improving customer service

10/20/17 12:00 AM / by TENIOS BLOG posted in cloud-pbx, cloud-communications, call-back

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Various studies on hotlines prove the dilemma in the support of optimal staffing and best possible accessibility in customer service. Long wait times for callers can therefore hardly be avoided. Frustrated customers and contacts are no exceptions.

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BrowserCall plugin for WordPress

8/4/17 5:01 PM / by TENIOS BLOG posted in cloud-communications, browsercall, webrtc, secure communication

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BrowserCall becomes first WordPress Plugin for WebRTC telephony integration via your browser. Germany-based team behind unique plugin provides simple way for businesses to increase sales and offer excellent service to customers.

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